PagerDuty

PagerDuty Toolkit

Arcade toolkit for LLMs to interact with PagerDuty, enabling incident management, on-call scheduling, team inspection, and account activity monitoring via natural language.

Capabilities

Incident lifecycle: Retrieve, list (with filters by status, urgency, service, team, and time), update status (acknowledge, resolve, reopen), and reassign incidents to specific users.
On-call & scheduling: List on-call entries and schedules to determine who is currently on call and inspect rotation configurations.
Teams, users & services: List and retrieve teams (including members and linked resources), users (with fuzzy search by name/email), and services (with name search).
Escalation policies: List and retrieve individual escalation policies by ID.
Activity & audit: Fetch the account-wide log entry feed showing triggers, acknowledgments, escalations, and resolutions.
Identity: Resolve the authenticated user's profile, including contact and notification summaries, via Whoami.

OAuth

This toolkit uses OAuth 2.0 with PagerDuty as the identity provider. See the PagerDuty auth provider docs for configuration details.

	Tool name	Description	Secrets
	Pagerduty.GetEscalationPolicy	Get a single escalation policy by ID.
	Pagerduty.GetIncident	Get a single incident by ID.
	Pagerduty.GetService	Get a single service by ID.
	Pagerduty.GetTeam	Get a single team by ID including members and linked resources.
	Pagerduty.ListEscalationPolicies	List escalation policies.
	Pagerduty.ListIncidents	List incidents with optional status, urgency, service, team, and time filters.
	Pagerduty.ListLogEntries	List log entries (activity feed) showing recent incident events. Returns events like incident triggers, acknowledgments, escalations, and resolutions across the account.
	Pagerduty.ListOncalls	List on-call entries with optional filters.
	Pagerduty.ListSchedules	List schedules.
	Pagerduty.ListServices	List services with optional name search.
	Pagerduty.ListTeams	List teams.
	Pagerduty.ListUsers	List users.
	Pagerduty.ReassignIncident	Reassign an incident to a specific user without changing its status.
	Pagerduty.SearchUsers	Search users using local fuzzy matching on name/email.
	Pagerduty.UpdateIncidentStatus	Update an incident's status (acknowledge, resolve/close, or reopen).
	Pagerduty.Whoami	Get the authenticated PagerDuty user's profile with contact and notification summaries.

PagerDuty Toolkit

Capabilities

OAuth

Available tools(16)

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